Engage and Develop Others
My suggestion is to begin by looking at the engagement of your employees. Global statistics tell us that leaders have a lot of work to do in this area.
Engagement, simply stated, is how much someone cares about their work, their coworkers, and the organization.
Let me give you an idea if you want to improve engagement in your organization: Start with genuine connection. Have some one-on-one conversations. Find out about people’s hopes, their dreams, their aspirations. Ask them how to improve your organization. I think you’ll be surprised by what you might learn.
Many organizations are starving while sitting on a sandwich.
Mark Miller
Meet The Author, Mark Miller
Mark Miller’s passion is serving leaders. He has traveled to dozens of countries around the world in an effort to fulfill his calling. Whether speaking to global audiences or individual leaders, his message is consistent and pragmatic: Lead Every Day.
His career at Chick-fil-A began over 40 years ago as an hourly team member in one of the local
restaurants. Shortly after that, he became Chick-fil-A’s 16th corporate employee. Since that day, he
has worked all across the business but recently retired as the Vice President of High-Performance
Leadership, where he was a principal architect in building Chick-fil-A’s renowned high-performance
leadership culture
For the last twenty-five years, he focused much of his time on helping the organization grow its
leadership capacity. Mark and his team at Chick-fil-A invested a quarter century and tens of millions
of dollars searching for and validating ideas that work. Over the years, they focused on numerous
topics, including High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and, most recently, Culture. These projects have each culminated in globally acclaimed books. Today, over one million copies of Mark’s books are available in 25+ translations, including national bestsellers and a Wall Street Journal Bestseller. His approach to writing and speaking has always been to find what is true in principle and apply it to the real world. Because of this, Mark is best known for his ability to unlock the full potential of executives and teams to create High-Performance leaders and organizations.
When not practicing or studying leadership, Mark is an avid photographer. His expeditions have taken him to some of the world’s most difficult-to-reach destinations. He has photographed silverback gorillas in the jungles of Rwanda, the icebergs of Antarctica, the Maasai warriors in East Africa, Nepalese culture at Everest Base Camp, and much more. More adventures are in the works.
Mark is married to Donna, his high school sweetheart. They recently celebrated their 40th wedding
anniversary. Mark and Donna have two sons, Justin and David. Justin is married to Lindsey and they have three children: Addie, Logan and Finn. If you are a follower of Mark on social media, you will likely see them make a debut on his Instagram feed.
Learn more about Mark: LeadEveryDay.com
